Anti Scam

Anti-Scam Guidelines by Oelex Kenya

At Oelex Kenya, we prioritize your safety and security against online fraud. Our platform ensures a trustworthy environment for all users by implementing the following guidelines:

Guidelines to Prevent Scams

Oelex Kenya makes sure you:

1. Do Business with People You Can Meet in Person

   • Explanation: Meeting in person allows for identity verification and enhances transaction transparency, reducing the risk of fraudulent activities.

2. Never Send Money via Western Union, MoneyGram, or Other Anonymous Payment Systems

   • Explanation: Avoiding anonymous payment methods ensures secure transactions and protects against untraceable payments.

3. Never Send Money or Products Abroad

   • Explanation: Keeping transactions local minimizes risks associated with international payments and shipping.

4. Do Not Accept Checks

   • Explanation: Refraining from accepting checks mitigates the risk of counterfeit or bounced payments.

5. Verify the Person’s Information Through a Confirming Source

   • Explanation: Validating contact details helps ensure the legitimacy of the seller or buyer, enhancing transaction security.

6. Keep Copies of All Correspondence and Details of the Person

   • Explanation: Maintaining records of communications and contact information aids in resolving disputes and reporting fraudulent activities.

7. Be Wary of Deals That Seem Too Good to Be True

   • Explanation: Oelex Kenya advises caution when encountering exceptionally favorable deals, as they may be indicative of potential scams.

Recognizing Attempted Scams

Oelex Kenya identifies scams through:

• Foreign or Traveling Profiles: Alerting users to profiles claiming to be abroad to evade personal meetings.
• Avoidance of In-Person Meetings: Encouraging caution when individuals refuse face-to-face interactions.
• Requesting Payments via Risky Methods: Warning against payment requests through Western Union, MoneyGram, or checks.
• Communication in Broken Language: Noting suspicious communication with language errors or copied content.
• Unrealistically Good Deals: Advising users to be skeptical of deals that appear too good to be true.

By adhering to these guidelines, Oelex Kenya aims to safeguard your online transactions and maintain a secure marketplace environment. If you suspect fraudulent activity, please report it promptly to ensure the protection of all users.